another dissatisfied customer
Posted on her blog Wednesday, June 27:
I've had a vanity email address for many years through NetIdentity, but their recent merger with Tucows has certainly not brought any added benefits, and in fact basic services like adequate spam filtering, and being able to access the server at, for example 10:30 this morning, have decreased.
...
This last week I had a long-time client get a bit tiffy because he couldn't get in touch with me. Turns out I never got some of his recent emails. Not OK.
NetIdentity improvements still aren't working as well as what customers are being told by Tucows.
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