the Better Business Bureau responds
In a reply to my complaint of six weeks ago:
Complaint ID#: 1152081The online BBB Reliability Report states in part:
Business Name: NetIdentity
The Better Business Bureau has made several attempts to contact the business regarding the above referenced complaint. We regret to inform you that we have not received a response from the company.
The Better Business Bureau develops and maintains Reliability Reports on companies in our service area. This information is available to the public and is frequently used by potential customers. In the case of your complaint, the company's failure to promptly give attention to the matter will be reflected in the report we give to consumers about them.
If the company has contacted you in the interim, please notify the BBB immediately.
Sincerely,
(Complaint Administrator)
BBB Complaint Department
Based on BBB files, this company has an unsatisfactory record with the Bureau due to unanswered complaints.Why am I not surprised?
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